Diversity, Equity & Inclusion

The Evolution of Project Delivery Strategy and Shared Success with Stephanie Herman

At Timmons Group, we believe in the power and impact of shared success—the idea that two teams achieve successful end results with collaborative structure. Collaboration is a seed we plant at the beginning of every client relationship. It starts with servant leadership, altruism, transparency, and a shared goal.

We nurture the concept of collaboration from the start and watch it grow into shared success throughout a project’s lifetime, and oftentimes further. As the collaboration grows, the success becomes stronger, like a tree that grows to great heights because it is thriving. Roots, the tree’s trunk, and branches all play valuable roles in the end goal of any tree’s lifespan—the fruit.

It’s not lost on me that comparing our processes to the growth of a tree is a sort of ethereal analogy… But it’s not far off from how I actually think about how Timmons Group structures our project teams. Actually, after speaking with Stephanie Herman, a project manager and principal in our geospatial technology division, I understand even more why Timmons Group’s project delivery teams are so successful.

Stephanie is a senior project delivery manager on our enterprise solutions team, a group that develops, produces, and manages custom web and mobile applications for a variety of public and private clients. Stephanie’s role is quintessential to project workflow because as a delivery manager, her job is to ensure that everyone on the project team is communicating and delivering their end of the bargain.

Throughout her career, Stephanie has held various positions in the consultant industry and has experience in business analysis, quality assurance, technical support, and project management. She has been using Agile methodologies since 2014, which is a proven a cornerstone experience for her role. Her passion lies with building individuals and teams, ensuring effective communication, and driving towards successful delivery of value-added software to Timmons Group’s clients and their end users. Check out an example of Stephanie’s project management skills here.

Stephanie is a Certified Scrum Master and Certified Scrum Product Owner and has certifications in Project Management from the ITIL Foundation in IT Services. She also serves on Timmons Group’s leadership team and is on the steering committee for our Women in Design group.

Stephanie didn’t go to college directly after high school and says that she’s grateful for the experience because, in that time, she found a career in business and project management. “I had no clue what I wanted to do, but I knew I liked my business courses. I really liked the healthcare industry at the time too, and I came across health services management. With my background in business and technology that made sense, and so I got my degree in health services management,” Stephanie said. Through working for United Network for Organ Sharing (UNOS), which surely requires a tremendous amount of communication and management, Stephanie found she enjoyed software delivery technologies. She recalls the fantastic mentors she had at UNOS that influenced her motivation to explore the software and technology industry, which is how she made her way to Timmons Group.

While Timmons Group doesn’t offer healthcare-based technology services, Stephanie translated all her previous career experience in the form of project management and delivery when she joined the firm in 2016. Since then, she’s been structuring, implementing, and tracking the success of over 125 projects in Timmons Group’s geospatial technology division.

“My job requires a lot of communication and collaboration across the board with our clients and internal team,” Stephanie said. “A lot of our clients are using outdated technology or paper processes before they come to us, so our end goal is to create a climate for them to succeed in providing up to date and streamlined information to their end users. A lot of times that takes the form of a mobile or web application where we create portals that offer functionality like access to electronic hunting or fishing licenses, information about conservation area and activities, wildlife heath management, and data visualizations/dashboards. And often, our clients aren’t familiar with how to translate what they do into requirements for developing a web and/or mobile solution, so the project delivery team must be communicative, efficient, and transparent to make sure that we’re all on the same page.”

Stephanie’s team is about 35 people strong, and that includes a variety of team roles like developers, UI/UX designers, business analysts, software engineers, and quality assurance analysts. “Probably one of the biggest challenges is just people, right? Different personalities, preferences, that sort of thing. So, finding ways to relate to, motivate, communicate with, and support my teammates is a huge part of my job,” Stephanie said.

Stephanie also finds work in supporting the team through tracking metrics, comparing financial goals and returns on investment, and of course, spending a lot of quality time with clients to understand and support them.

And just like a variety of internal Timmons Group teammates, Stephanie works with different kinds of clients too. “The dynamic nature of varieties of clients we work with, it’s amazing. From forestry and wildfire to conservation, wildlife, and fisheries, it all makes my job so exciting,” Stephanie said. “I love working through new challenges and learning about what people do, and once we’ve learned what they do, we can learn how to create a solution for them.”

Stephanie says she believes in the importance of growing as an individual so that you can grow with your team. “In our world, it’s really about learning how to coach and mentor yourself and others,” she said. “Something I really appreciate about Timmons Group is that we always do our best to support our team in growing into their skillsets. If our people are successful and show an interest in learning something, we will help them bloom there, that’s part of the mentorship philosophy.”

Humor me, and let’s revisit the tree analogy for a quick moment. If Stephanie’s project team is made up of her trusted teammates and clients, they resemble the roots of the tree. Together, they’ll create a project concept, like a sturdy tree trunk. Ideas grow from the trunk as branches, until one day the branches produce fruit—the project’s solution. The branches twist and turn and intertwine with each other, creating a unique network of flowing ideas throughout a project’s lifetime.

In Stephanie’s world, there are possible solutions to every idea the team encounters in a project. “For one client, we may design the application, develop it, document processes, track data, improve customer interactions, manage the information we harness… The list goes on.”

Regardless of the project or how many solutions it may present, there’s one thing that all of Stephanie’s team interactions have in common. “We’re never two different companies, Timmons Group and our clients. We’re always one team with one common goal, and that’s something I strive for,” Stephanie said.

The growth of the tree is like shared success. And, like a well-balanced and fed tree, both the project and the relationships built with our clients are long lasting.
Interested in learning more about how Stephanie’s team can position your project for long term success? Learn more about our enterprise solutions on our website.

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